Conflict Resolution

Lead with awareness, patience and empathy

Author

ALTA Education
January 23, 2024

Conflict Resolution

Hello and welcome to The GEN Report, a weekly source of inspiration and insight for the global education community.

Lead with awareness, patience and empathy

In this edition of the GEN Report, we continue to explore Leadership and address the challenging topic of Conflict Resolution. There will inevitably be conflict in the workplace, which could if left unchecked, threaten to derail the organisation's productivity, not to mention the team's morale. This is where effective conflict management and resolution skills for team leaders come to the fore. We have selected some of the best resources to help you understand and develop conflict-resolution skills.

You will find something to read, watch and listen to on this theme, including:

Read

10 Leadership Conflict Management & Resolution Skills 2023 from Nexford University

Leaders shoulder the dual responsibility of managing their actions and those of their team, facing the challenge of maintaining a smoothly functioning team amid inevitable workplace conflicts, emphasising the crucial role of leadership in conflict management and resolution.

www.nexford.edu/insights/leadership-conflict-management-resolution

Watch

ALTA Webinar

From Principles to Practicalities: Subject Leadership Unlocked

Secure your spot now and take the first step towards transforming your approach to subject leadership!

https://www.eventbrite.co.uk/e/774294745427?aff=oddtdtcreator

Listen

Leadership and Conflict Resolution with Liz Kislik

Listen to this episode from Good Morning, HR on Spotify. In episode 47, Coffey talks with Liz Kislik about leadership and the interpersonal aspects of conflict. They discuss how leaders can identify situations of conflict, moderate and manage them; the importance of context to understand the nature of a confrontation; what happens when a high-performing employee shows patterns of conflicting behaviour and how it affects culture and team dynamics; helpful techniques to deal with structural issues; and self-awareness and self-regulation as skills to reframe situations of conflict.

open.spotify.com/episode/1r09tUwDSy19v6jCaTXBRK?si=e9d55aaa466a4ee1

We hope you enjoy these resources and find them valuable for your personal and professional growth. As always, we would love to hear your feedback and suggestions for future topics. Please reply to this email or join the conversation on our social media channels.

Thank you for being part of The ALTA community. 

The ALTA Education Team